FAQ – Frequently Asked Questions

FAQ – Frequently Asked Questions 2017-07-19T19:37:52+00:00
What is order processing time and postage costs for the Visitor & Chaperon packets ? 2017-07-20T10:46:25+00:00

Question: What is order processing time and postage costs for the Visitor & Chaperon packets ?

The Visitor Map and Chaperon Packets are free.

We do charge for 1st class postage & handling for each order:

$3.00 postage & handling for US Addresses
$4.00 postage & handling for Canadian Addresses
$5.00 postage & handling for International Addresses

$1.50 postage discount on orders of 2 or more packets.

Orders are usually processed within 2 to 3 business days of receipt.  Orders placed on Saturday or Sunday will be processed the following Monday or Tuesday.

If you are picking up an order – San Francisco Office:

165 Jefferson Street Suite 2F San Francisco CA 94133-1201

 

 

If you are planning a convention; are a travel agent; represent a tour operator, company, attraction, museum, municipality or national landmark – How do I order ? 2017-07-20T10:47:27+00:00

QUESTION: I’m  planning a convention; I’m a travel agent; or represent a tour operator, company, attraction, museum, municipality or national landmark – Where do I order ? Can I pick up ?

You can order Free Maps/ Chaperon Books order here and indicate if you want them shipped or pick them up from our office.

If you want to pick up at our office please order online in advance so we have your maps and guides packed and ready to go.

Thanks for giving out our publications.

 

If you are picking up an order – San Francisco Office:

165 Jefferson Street Suite 2F San Francisco CA 94133-1201