terms-and-conditions

Free-San-Francisco-Maps.com SHIPPING AND RETURN POLICIES

Welcome

Thank you for ordering Maps and/or Chaperon Guides from Free-San-Francisco-Maps.com operated by MapWest Publications Inc. / Chaperon San Francisco ( MapWest/Chaperon.) We do not charge for Maps or our Visitor packets. Shipping costs are charged based on your shipping address.

Orders delivered on our company truck to welcome centers and hotels are shipped at no charge.

Maps and Chaperon Magazines can be picked up at our Fisherman’s Wharf location for free. Please use the Contact us form to send information on quantity needed and the pick up date. Office is open Monday-Friday 8:30 am to 5:00 pm. Please let us know you want to pick up as we need to pack your order.  

Should you have any questions that aren’t answered below, please don’t hesitate to Contact us.

 

Payment

MapWest/Chaperon accepts payments through PayPal. You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card without having to sign up for a PayPal account.

Packages will NOT be sent until the payment has been received. Customers are charged at the time of order.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to Contact us. We will work with you to accommodate your needs.

 

Shipping

All orders will ship within 3-5 business days from the date of payment. All packages will be sent via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn’t happen often, but it can happen.

All orders are sent via standard US mail, unless you select a different level of service when making a purchase

If your shipping address supplied in our order form is different from the address provided through PayPal please contact us prior to ordering. Unless notified will ship to the default PayPal address on your PayPal account.

 

Refunds and Exchanges

I’m sorry but at this time MapWest/Chaperon cannot accept refunds or exchanges, please allow enough time for USPS to reach your destination.

TERMS AND CONDITIONS OF USE

Conditions of Use

Welcome to our online store Free-San-Francisco-Maps.com operated by MapWest Publications Inc. / Chaperon San Francisco (MapWest/Chaperon.) MapWest/Chaperon and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Free-San-Francisco-Maps.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MapWest/Chaperon or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of MapWest/Chaperon, with copyright authorship for this collection by MapWest/Chaperon, and protected by international copyright laws. Additional Copyright Notice information.

TRADE MARKS

MapWest/Chaperons trademarks and trade dress may not be used in connection with any product or service that is not MapWest/Chaperons, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MapWest/Chaperon. All other trademarks not owned by MapWest/Chaperon or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MapWest/Chaperon or its subsidiaries.

LICENSE AND SITE ACCESS

MapWest/Chaperon grants you a limited license to access and make personal use of this site and not to download (other than page caching or to download PDF map /Chaperon magazine order forms) or modify it, or any portion of it, except with express written consent of MapWest/Chaperon. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MapWest/Chaperon. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MapWest/Chaperon and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing MapWest/Chaperons name or trademarks without the express written consent of MapWest/Chaperon. Any unauthorized use terminates the permission or license granted by MapWest/Chaperon. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MapWest/Chaperon so long as the link does not portray MapWest/Chaperon, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any MapWest/Chaperon logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. MapWest/Chaperon and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. MapWest/Chaperon reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant MapWest/Chaperon and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MapWest/Chaperon and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify MapWest/Chaperon or its associates for all claims resulting from content you supply. MapWest/Chaperon has the right but not the obligation to monitor and edit or remove any activity or content. MapWest/Chaperon takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from MapWest/Chaperon are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier USPS.

PRODUCT DESCRIPTIONS

MapWest/Chaperon and its associates attempt to be as accurate as possible. However, MapWest/Chaperon does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by MapWest/Chaperon itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY MapWest/Chaperon ON AN “AS IS” AND “AS AVAILABLE” BASIS. MapWest/Chaperon MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MapWest/Chaperon DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MapWest/Chaperon DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MapWest/Chaperon ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MapWest/Chaperon WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Free-San-Francisco-Maps.com (MapWest/Chaperon), you agree that the laws of the state of California, United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MapWest/Chaperon or its associates.

DISPUTES

Any dispute relating in any way to your visit to MapWest/Chaperon or to products you purchase through MapWest/Chaperon shall be submitted to confidential arbitration in California, United States of America, except that, to the extent you have in any manner violated or threatened to violate MapWest/Chaperon’s intellectual property rights, MapWest/Chaperon may seek injunctive or other appropriate relief in any state or federal court in the state of California, United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns Policy (posted above). These policies also govern your visit to MapWest/Chaperon. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” links on the footer or on the main menu.